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Privacy Policy

FUNDRAISING PLAYBOOKS - TERMS OF USE

User Agreement: Fundraising Playbooks Platform

Please read these Terms of Use (“Terms”) carefully before accessing or purchasing any membership or content offered via the Fundraising Playbooks platform (the “Platform”), operated by V Select Consulting Ltd (“we”, “us”, or “our”). These Terms apply to all users, customers, and visitors to the Platform and must be accepted before creating an account or completing a purchase.

By accessing or using the Platform, you confirm that you have read, understood, and agreed to these Terms, as well as our [Privacy Policy] and [Fulfilment, Shipping & Returns Policy], which are incorporated herein by reference. If you do not agree to these Terms, you must not use the Platform.

 

Parties

This User Agreement ("Agreement") is made between:

(1) V Select Consulting Ltd T/A Fundraising Playbooks, a company incorporated in England and Wales (Company number 12938332), contact email for Notices eva@fundraisingplaybooks.com whose registered office address is at 87 Cobbold Road, London, W12 9LA, United Kingdom (“Provider”, “Fundraising Playbooks", “we”, “us”).

(2) The individual or entity who accepts these Terms & Conditions by signing up to the Fundraising Playbooks Platform ("User", "you").

 

 

1. ACCESS TO DIGITAL CONTENT

1.1 Upon successful registration and payment, you will receive login credentials to access your selected membership tier via our secure online Platform. Your access will depend on the tier purchased at checkout:

1.1.1 Limited Access Tier (limited access to select content. Some features may be restricted or available as previews only).

1.1.2 Standard Access Tier (access to core content and features as outlined at the time of purchase. This includes resources such as educational modules, downloadable PDFs, exclusive video content). 

1.1.3 Full Access Tier (includes all Member benefits plus expanded resources such as bonus content, early access to new materials, or additional community tools and 1:1 expert guidance)

1.2 Details of what is included in each tier are published on our Platform and are subject to change with reasonable notice. 

1.3 Your access is granted for individual, non-commercial use only and is limited to the registered User. Sharing login credentials, permitting third-party access, or redistributing any content, whether internally within an organisation or externally, is strictly prohibited.

 

 

2. PAYMENT

2.1 By subscribing to a membership plan on the Fundraising Playbooks Platform, you agree to make timely monthly or annual payments as set out at the time of purchase.

2.2 Payments are processed via third-party providers such as Stripe, GoCardless, PayPal, or Telr, based on the option you select at checkout. All payment details are encrypted and securely handled in accordance with the providers' terms.

2.3 Your initial payment confirms your subscription and activates access to the Platform according to your selected membership tier.

2.4 You authorize V Select Consulting and/or its payment processors to charge the subscription amount on a recurring basis (monthly or annually, as applicable), using the payment method you provided during sign-up.

2.5 Recurring payments will continue until you cancel your subscription in accordance with Section 3 (“Cancellations & Refunds”).

2.6 You are responsible for ensuring that your payment method remains valid and up to date. Failed payments may result in suspension or termination of your access.

2.7 We are not responsible for currency conversion fees, bank charges, or foreign exchange fluctuations incurred during international payments.

2.8 All fees are inclusive of VAT, where applicable, and will be charged in GBP unless stated otherwise.

 

 

3. CANCELLATIONS & REFUNDS

3.1 The Platform operates on a subscription-based model. Users may cancel their subscription at any time via their account settings; however, cancellation will only prevent future renewals and does not entitle the User to a refund for the current billing period.

3.2 The Platform offers digital products with immediate access to content upon purchase. Accordingly, all sales are final, and no refunds will be issued, except as required by applicable law.

3.3 By completing a purchase, the User acknowledges and agrees that:

3.3.1 They have reviewed the product descriptions, FAQs, and any available previews prior to purchase.
3.3.2 Access to digital content is granted immediately upon payment.
3.3.3 For Standard Access subscribers, unlocking Playbooks or strategies constitutes consumption of non-returnable digital content. Once unlocked, such content is non-refundable.
3.3.4 For Limited Access subscribers, access is restricted to specific features (e.g., masterclasses), and upgrades or changes in access tier are subject to the same non-refundable policy.

3.4 In the event of a technical issue that prevents access to contents, Users must notify V Select Consulting Ltd. within 5 business days of purchase by contacting [eva@fundraisingplaybooks.com] with details of the issue. We will make reasonable efforts to resolve the issue, and where a fault is confirmed, we may at our discretion offer access restoration or a refund.

3.5 Users are responsible for managing their own subscriptions and ensuring timely cancellation if they no longer wish to use the Platform. Failure to cancel before a renewal date will result in continued access and billing until such time as cancellation is effected.

We recommend reviewing the full FAQs and previews before subscribing.

 

 

4. LICENSE & INTELLECTUAL PROPERTY

4.1 We grant you a limited, non-exclusive, non-transferable license to access and use the Platform and its materials for your personal, non-commercial use only.

 

4.2 The User agrees not to disclose, reproduce, or use the Consultant’s proprietary materials for any purpose other than the intended use of the Platform, as outlined in Section 5 (Acceptable Use Policy) unless expressly authorised in writing by V Select Consulting Ltd. You may not modify, adapt, translate, or create derivative works based on the content. No resale rights or sublicensing rights are granted under this license. This license will automatically terminate if you breach these Terms.

 

4.3 All content, including but not limited to text, templates, PDFs, video/audio content, and branding, is the intellectual property of V Select Consulting Ltd and is protected under UK and international copyright, trademark, and database laws.

 

4.4 Copyright protection applies for the duration of the creator’s life plus 70 years (or as otherwise prescribed by law), and all rights are reserved.

 

4.5 Upon termination or expiry of your subscription, your license to access the Platform and its content ceases immediately.

 

 

5. ACCEPTABLE USE POLICY

5.1 Users agree to use the Platform and all associated materials solely for their own internal fundraising purposes and in accordance with these Terms. The following activities are strictly prohibited:

 

  • Copying, reproducing, distributing, sublicensing, or reselling any content, templates, or materials from the Platform without prior written permission from V Select Consulting Ltd.

  • Using the Platform or any part of its contents, including strategies, templates, or guidance, to provide paid or unpaid fundraising consultancy, advisory services, or coaching to third parties, whether individuals or organisations, unless expressly licensed by V Select Consulting Ltd.

  • Sharing login credentials, sublicensing, or otherwise enabling third-party access to the Platform or any of its content.

  • Extracting, copying, or reproducing substantial parts of the Playbooks or templates outside the context of the Platform.

  • Using bots, scraping tools, or any automated software to extract, harvest, or repurpose Platform content for commercial or competitive purposes.

 

5.2 Any breach of this Acceptable Use Policy may result in immediate suspension or termination of access to the Platform, and V Select Consulting Ltd. reserves all legal rights to seek damages or injunctive relief for unauthorised use of its intellectual property, and any suspected breach of this policy, including misuse for commercial gain.

 

 

 

6. DISCLAIMERS

The content provided is for informational and educational purposes only. It does not constitute legal, financial, or professional advice. We do not guarantee any specific results or outcomes from using the materials. Your fundraising success may depend on many external factors including your team, timing, market conditions, and execution. All content is provided “as is,” without warranties of any kind, either express or implied. We do not warrant that the content will be suitable for all types of organisations or fundraising contexts.

 

 

7. LIMITATION OF LIABILITY

To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages, including loss of profit, goodwill, or data, arising out of the use or inability to use the Platform or its contents. We shall not be liable for any business losses, including (but not limited to) loss of income, revenue, anticipated savings, contracts, goodwill, or reputation. Our total aggregate liability to you under these Terms shall not exceed the amount paid by you in the previous 12 months.

 

 

8. GOVERNING LAW & JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the English courts. Before initiating any court proceedings, both parties agree to first attempt to resolve the matter amicably via written correspondence.

 

 

9. DATA PRIVACY & GDPR

We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (GDPR). For full details, please see our Privacy Policy.

By creating an account or purchasing a membership, you consent to our collection and processing of your personal data as outlined in our Privacy Policy, including data transfers where necessary to support your access to the Platform (e.g., for payment processing or hosting).

You have the right to access, correct, or delete your personal data at any time. Please contact us at: eva@fundraisingplaybooks.com with any data privacy queries.

 

 

10. SUSPENSION OR TERMINATION

10.1 We reserve the right to suspend or terminate your access to the Platform without notice if you breach these Terms, misuse the Platform, violate the Acceptable Use Policy, or engage in any activity that, in our sole discretion, may harm our business or reputation.

10.2 Upon termination, you must cease all use of the Platform and delete any downloaded materials. Where applicable, legal action may be taken to enforce our intellectual property rights and recover any damages.

 

 

11. CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Platform after changes constitutes your acceptance of the revised Terms.

 

 

12. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Fulfilment, Shipping & Returns Policy, constitute the entire agreement between you and V Select Consulting Ltd. regarding your use of the Platform. They supersede any prior agreements, understandings, or representations, whether oral or written. If any part of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force.